FAQ

How do I check the right fit?

Measure your sink, counter or cabinet shelf and compare with the listed dimensions in inches. Allow clearance for doors, handles and plumbing. Some listings do not provide exact assembled measurements; contact us before ordering if fit is critical.

What is included?

Each listing describes the included pieces. Food, dishes, cleaning supplies and other scene accessories are not included unless expressly listed.

How should I clean the organizers?

Follow the care notes for each item. Use mild cleaning products and dry items before storing them. Keep plastic items away from direct heat.

How much is delivery?

Available delivery methods and final charges are displayed at checkout. Read Shipping & Delivery for the current information.

Can I return an item?

Read the Return & Refund Policy. Email support@novaveraa.com with your order details for help.

Customer Service: +86 13896256231