Contact
How can we help?
Email support@novaveraa.com for product, order or delivery questions.
For an existing order, include your order number, checkout email and a description of your request. For damaged or incorrect items, include clear photos. Do not send passwords or full payment-card details.
Read our FAQ, Shipping & Delivery and Return & Refund Policy.
Company & Contact
Novaveraa is operated by Dongfang City Zhuoyiheng Network Technology Co., Ltd.
Email: support@novaveraa.com
Address: Room 208, Building 16, Dongfang Shanhaiwan, south of the exit of Dongfang Railway Station, Dongfang City, Hainan Province, China
Registration Number: 91460000MAKLUJEQXQ
Customer Service: +86 13896256231